Eve Support

Eve Support

Get support

Need help? Our technical experts will happily assist you.

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Download the Eve app

Use the free Eve app to access and control all your HomeKit-enabled accessories.

Download on the App Store

Eve accessories are easy to set up

Download the quick start guides or follow the instructions in our video tutorials.

Download the Eve App to control your Eve devices.

Eve Aqua

Installation video
Setup Eve Aqua
Quick Start Guide (PDF)
EN / DE / FR  / ES / BG / SR / CZ / SK / HU / RO / LV / SL / HR

Eve Button

Quick Start Guide (PDF)
EN / DE / FR  / ES / CN / JP / BG / SR / CK / SK / HU / RO / LV / SL / HR

How to videos
Double your Eve Button controls

Eve Cam

Quick Start Guide (PDF)
EN / DE / FR / BG / SI / CK / SK / HU / RO / RS / HR

 

All features

Eve Degree

Quick Start Guide (PDF)
EN / DE / FR  / ES / CN / JP / BG / EE / CZ / SK / HU / RO

Eve Door & Window

Quick Start Guide (PDF)
EN / DE / FR  / ES / CN / JP / BG / SR / CZ / SK / HU / RO / LV / SL / HR

Eve Energy

Quick Start Guide (PDF)
Europe: EN / DE / FR / ES / BG / SR / CZ / SK / HU / RO / LV / SL / HR
North America: EN / FR / 2015 EN / FR
United Kingdom: UK
Australia: AU 
Asia: CN / JP  / TW

Eve Energy Strip

Quick Start Guide
Europe: EN / DE / FR
North America: EN / FR

Eve Extend
Quick Start Guide (PDF)
EN / DE / FR / CK / SK / ET / LT / HR / SL / HU / RS / LV / RO / BG

Eve Flare

Quick Start Guide (PDF)
EN / DE / FR  / ES / BG / SR / CZ / SK / HU / RO / LV / SL / HR

Eve Light Strip

Installation video
Setup Eve Light Strip
Quick Start Guide (PDF)
EN / DE / FR / ES

Eve Light Switch
Europe

Quick Start Guides (PDF)
EN / DE / FR / ES / NL / NO / SV

Eve Light Switch
North America

Installation video
Setup Eve Light Switch
Quick Start Guide (PDF)
EN / FR

Eve Motion 

Quick Start Guide (PDF)
EN / DE / FR  / ES / CN / JP / BG / EE
CZ / SK / HU / RO

Eve Room

Quick Start Guides (PDF)
EN / DE / FR / ES / CN / JP

Eve Smoke

Installation video
Setup Eve Smoke
Quick Start Guide (PDF)
EN / DE / FR / ES / IT / BG / CZ / ET 
HU / RO / SK / SV / NO / DA / FI / NL

Eve Thermo

Installation video
Setup Eve Thermo
Quick Start Guides (PDF)
Eve Thermo: EN / DE / FR
Eve Thermo 2017: EN / DE / FR / ES / BG / EE / CZ / SK / HU / RO
 

All features
 

Eve Water Guard

Installation video
Setup Eve Water Guard

Quick Start Guide (PDF)
EN / DE / FR / CZ / SK / ET / LT / HR / SL / HU / RS / LV / RO / BG

 

All features

Eve HomeKit-enabled accessories leverage the power of Apple HomeKit to deliver unparalleled intelligence, maximum security, and ease of use. After all, they’re designed for the place you care about most.

Works with Apple HomeKit

All accessories donning the "Works with HomeKit" logo are compatible with each other. That means your Eve accessories can collaborate in scenes with HomeKit-enabled accessories from over 50 brands worldwide.

All HomeKit-enabled accessories

Safeguards your data

HomeKit upholds the highest security standards. All data is end-to-end encrypted and directly transferred between your accessories and devices. Even when controlling your home remotely, your information remains accessible only to you. 

Apple’s commitment to privacy

Streamlines your home

Straight out of the box, Eve accessories work with your iPhone or iPad running iOS 12.1 or later, while automation and remote access are fulfilled by your Apple TV with tvOS 11. No bridges or gateways are required.