Shipping Information - North American Online Store
Eve Systems offers three flat rate shipping options for customers in the United States (see details below).
Order Cutoff Time
Orders submitted by 9:30 AM Pacific Time, Monday through Friday, will be processed on the same business day and shipped from our warehouse in Fremont, CA. Orders placed after 9:30 AM Pacific Time or on weekends and holidays will be processed on the next business day.
Please note that occasional promotional offers that include free delivery are always shipped via “FedEx Ground.”
USA Shipping Options
US orders are shipped via FedEx or USPS; we offer three flat rate shipping options as well as “FedEx Priority Overnight”.
FedEx Priority Overnight®
Shipping costs are automatically calculated using real-time FedEx rates at the time that the order is submitted online.
Next-day shipping from the date the order is filled by our warehouse. Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas
FedEx 2Day® $18.95
Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences) in all 50 states.
FedEx Express Saver® $14.95
Delivery to businesses by 4:30 p.m. and to residences by 7 p.m. in 3 business days from the date the order is filled by our warehouse, in all 48 contiguous states.
FedEx Ground® $10.95
Available in all 50 states. Please refer to the following maps for FedEx Ground shipping times from the date the order is filled by our warehouse.
Free FedEx Ground shipping on orders of $75 or more.
USPS Priority Mail™ $7.50 flat rate
Fast domestic service delivered in 2-5 business days depending on location. Delivery time is not guaranteed.
Shipping to Canada
Orders to Canada are shipped via FedEx or USPS; we offer three options for delivery. Fedex shipping costs are automatically calculated using real-time FedEx rates at the time that the order is submitted online.
FedEx International Priority®
Time-definite delivery typically in 1-3 business days. Includes door-to-door, customs-cleared service.
FedEx International Economy®
Delivery typically in 2–5 business days. Includes door-to-door, customs-cleared service in Canada.
USPS Priority Mail® International $35
6-10 Days - economical delivery option to Canada
Duties and taxes are not reflected in our prices. FedEx will charge the package recipient all applicable duties and taxes at the time of delivery. For information about duties and taxes, you may contact your local customs office. We cannot ship to post office (P.O.) boxes internationally.
Payment for the order is in US funds.
Eve products are also available locally in Canada, please visit the “Find Stores” section of our website to see what’s available in your area.
Les produits d'Eve sont également disponibles au Canada, veuillez s'il vous plaît visiter la section "Find Stores" de notre site web pour trouver les magasins disponible dans votre région.
Para ver la disponibilidad de productos de Eve en México, por favor visite la sección "Find Stores" en la página web de abajo.
Shipping outside of Canada and the USA
Please note that our California based warehouse ships primarily to the US and Canada only. For customers outside of North America, please visit our website to find a dealer in your country.
If you are unable to find a reseller that carries Eve products, please contact us directly. For North America and LATAM, please contact firstname.lastname@example.org. For Europe and International, please contact SalesEMEA@evehome.com.