Product Features | Eve Thermo

All features of Eve Thermo

Sep 20, 2022 - by Lars - Comments
 
 

The multi award-winning Eve Thermo smart radiator valve is quick and easy to install and set up. And with a bit of fine-tuning, it can unleash all the convenience that connected heating has to offer. Read on for a detailed overview of all the functions Eve Thermo offers. 

 

Now supports Thread

The fourth generation of Eve Thermo, which is available since autumn 2020, now also supports Thread along with Bluetooth. Eve Thermo joins your Thread network automatically, which makes  your smart home network more responsive and robust, plus it increases its reach. 

 

Thread accessories don’t need a proprietary bridge to communicate with each other – they simply need a Border Router, which for HomeKit over Thread is HomePod mini or the new Apple TV 4K. Battery-operated Thread accessories, such as Eve Thermo, represent endpoints in your Thread network. Discover all you need to know about HomeKit over Thread here. 

 

You can add Thread support to your latest-generation Eve Thermo simply by updating the accessory’s firmware. Discover if your Eve Thermo can support Thread by visiting evehome.com/identify. Installing the firmware is simply a matter of opening the Eve app and tapping Accessories > [Eve Thermo]. 

 

 

Heating via an app, touch controls and Siri 

You can control your heating using the Eve and Home apps or simply ask Siri to make your room warmer, set it at a specific temperature or stop heating. 

 

Siri control 

 

  • for your whole home: "Hey Siri, set the temperature to 21 degrees."
  • room by room:  "Hey Siri, set the bathroom to 23 degrees."
  • within a zone: "Hey Siri, set the temperature in the first floor to 21 degrees."
  • as part of a scene: "Hey Siri, good night!" 

 

 

Plus, you also enjoy granular control of your heating in increments of 0.5°C on the smart radiator valve itself. 

Scheduled heating designed around you

Eve Thermo is built around schedules, which are a really simple and effective way to control your Eve accessories. They’re also a breeze to create using the Eve app – and once you’ve done that, they’re stored automatically on your Eve Thermo so your accessory can set about controlling your heating completely autonomously and all independently of your iPhone and an internet connection. 

Each room in your home requires a different temperature, and even that temperature should change to suit the time of day: You want it nice and warm in your bathroom early in the morning, followed by your living room a little later on as well as in the evening. Your bedroom should be set to a constant 17 degrees. Plus, you may also want to take into account that you like to doze under the duvet for that bit longer on Sundays and that the kids arrive home earlier on Thursdays. Sounds complicated, right? Well, using schedules means you’ll get everything fine-tuned to suit your routine in a flash. 

 

You can create a custom schedule for each room in the Eve app, plus you can set the comfort and economy temperature for the room in question. You can then configure the various schedules for workdays and the weekend, or individually for each day – or even for all days. Each schedule offers 3 heating phases such as mornings, afternoons, and evenings. 

 

The "Days Off Calendar" function accesses a calendar chosen by you on your iPhone (such as "Holidays") and ensures that the weekend schedule is run on days which are public holidays – all without you having to lift a single finger. 

 

By the way: Even if a schedule is active, you can still adjust it via the app, Siri or manually on the accessory itself. This setting is then changed with the next scheduled temperature change.

Heating depending on if you’re leaving or arriving at home

Life doesn’t always go exactly according to plan, so to cover all of life’s little eventualities you’re best off controlling your heating using a combination of schedules and location control. At all times, you remain in full control, and your privacy continues to be protected to the highest standards.

 

To control your heating based on location, you need a home hub (HomePod mini, HomePod or Apple TV). This enables HomeKit to determine if everyone has left home without anyone’s location constantly being tracked, recorded, or possibly even shared. Since only the technology baked into iOS is used for this function, it saves your iPhone’s battery and also ensures a profile of your movements cannot be created – not by Eve, by Apple, nor by any other unscrupulous individual who may have gotten hold of your information through a data leak. Your and your family members’ location is always determined based on the particular device set under "Find My" in the Apple ID settings.

 

Location-based heating is a breeze to set up for Eve Thermo in the Automation area of the Eve app. Go to Rooms, choose Eve Thermo and Automation. There you can also choose whether to suspend schedules when nobody is home. You can also set the temperature you want maintained while your home is vacant.

When you turn on this option, the schedule will only be resumed once the first family member arrives home – meaning that when nobody’s home, your set temperature will be maintained to prevent your home cooling down too much.

If you choose not to suspend schedules, the temperature will be lowered as soon as the last person leaves home. However, the next heating phase will still be activated even if your home is vacant. This way you can be sure that your heating will be lowered even if everyone leaves home earlier than usual, yet you will still return home to a nice warm place that’s been pre-heated for you.

If you don’t want to use any schedules, you can rely exclusively on controlling your heating based on the location of all family members. With this, your heating will spring into action as soon as anyone arrives home – perfect if the room heats up again quickly or you don’t need it to be at your desired temperature immediately when you get home.

Eve Thermo in the Eve app

You can dive into Eve Thermo’s details view either by tapping the Rooms view in the Eve app or by long-pressing (or using 3D touch, if your device supports it) the particular accessory’s icon in the At a Glance view. Besides the accessory settings, the details view is the main dialog for controlling your smart radiator valve. It is divided into the General section, Target Temperature, Mode and Schedule.

 

General:
Tapping the small arrow on the right opens the advanced view, which includes a battery status indicator, an accessory settings icon and the identify button, which when tapped will display a “Hi” on the Eve Thermo in question. The latter is handy if you own several smart radiator valves and you want to make sure you’re in front of the right accessory when changing the batteries.  

Target Temperature: 
The central field of the detail view shows the current target temperature, which is the room temperature you want Eve Thermo to reach. Use the up/down buttons to adjust this value in 0.5 °C increments. 

 

The measured temperature currently measured by the accessory can be seen on the left above the graph in the form of a thermometer/heater icon. HomeKit treats the sensor in question just like a stand-alone temperature sensor or that of a wall-mounted thermostat or air conditioner. Siri and the display in the Home and Eve apps display this value as measured. Any configured temperature offset (see below) is not included in the calculation by the accessory or app. Discrepancies between the actual and target temperature during heating are normal, as factors such as the sensor being located on the radiator instead of in the center of the room (and also the configured temperature offset), the 10-minute measurement interval and the smart radiator valve’s control algorithm play a role here. If, for instance, you want to heat up a room again that has cooled down, the temperature measured at the radiator’s fully-opened valve will initially be significantly higher than the target and actual room temperature – and don’t forget that the same temperature will be displayed for 10 minutes until it’s refreshed.

 

A yellow radiator icon will also be displayed above the graph when Eve Thermo is currently heating. You will see a stopwatch next to the target temperature button when a schedule is active (any manual setting will only last until this particular schedule is due to start again).

 

The graph will show a timeline with the progressions for the measured  (gray) and target temperatures (blue). Daily highs and lows as well as the last measured temperature will be marked with dots. Tapping the small info icon will allow you to view the graph by hour, week or month. Additionally, you can stop the target temperature from being displayed in the graph, deactivate Graph Line Smoothing and access temperature readings in the list view.  

Mode: 
The Mode section lets you disable Eve Thermo’s heating function. The mode returns to On if you enter anything via the accessory’s touch controls or use Siri, automations or the Home app to trigger changes. However, please note that even when in the Off mode, valve descaling cycles, and a certain amount of noise in connection with that, will continue. The temperature will also continue to be measured. If radiator valves are grouped, switching off one accessory will not affect the others.

 

Schedule: 
The current schedule stored on the accessory is displayed in the bottom-most section. It can be deactivated permanently via the On/Off button – and will stay deactivated even after the next heating phase is reached. Tapping the gear icon will take you to the schedule section with the schedules contained in the Eve app and those added by you. You’ll find an info icon next to the latter, which you can tap to bring up the schedule editor.

 

Settings

You’ll find all the key functions, some of which you’ll have already seen during the initial setup, in the settings for Eve Thermo (Eve > Settings > [Room] > [Eve Thermo]). Starting from the top.

 

Room: This is where you’ll find the room you assigned your Eve Thermo to during installation. You can change it at any time. 

 

Name: This is the Siri name you set during the initial setup. Although entirely optional, a meaningful Siri name such as “Living Room Heating” can make controlling Eve Thermo with your voice a lot easier. 

Installation: Here you can see if Eve Thermo has been installed correctly (OK). If you want to use your accessory on a different radiator in your home, but want to keep the data, tap Installation >  Remove. You can now remove Eve Thermo and calibrate it at its new location. If you ended up installing the display upside down, you can change its orientation here.

 

Temperature Offset: As Eve Thermo connects right next to the radiator, which is often located under a windowsill, the values measured may deviate from the actual temperature in the center of the room. To compensate, you can configure a temperature offset which Eve Thermo factors in when controlling the valve. If the room temperature is lower than the measured temperature shown in the app, set the temperature offset to a negative value. For example, if your lounge is 20 °C, but Eve Thermo reports 21.5 °C, set the temperature offset to -1.5 °C. Over time, you’ll need to work towards finding the ideal temperature offset that works for the particular room.

 

Window Detection: If you use Eve Door & Window on a window in the room where you’re also using Eve Thermo, Eve can automatically stop heating if the window is opened for ventilation purposes. It then resumes heating once the window is shut. This type of automation requires Apple TV or a HomePod as a home hub.
Window Detection is smart: If you forget to shut the window, heating resumes automatically after 30 minutes to prevent the building from cooling down. However, you can adjust this value to suit. 

Eve Thermo detects rapid drops in temperature even without a wireless contact sensor, however it’s less precise than when used in conjunction with Eve Door & Window. In this mode Eve Thermo continues to heat again after 10 minutes. 

 

Vacation Mode: About to take a long vacation? To avoid having to adjust each radiator individually or add a different schedule, you can simply activate Vacation Mode. It’ll suspend your schedules, hold the energy-saving temperature you’ve set and prevent your home from freezing up. Here you can set whether the Eve Thermo in question should be part of the vacation scene and the temperature you want maintained. Once you’re back from vacation, simply activate the Back from Vacation scene and everything will return to normal. .

Valve Protection: Eve Thermo will open the valve fully every three weeks to prevent scale buildup. If you trigger this function manually, Eve Thermo will remember when you did so and resume automatic valve protection three weeks from that time of the day. 

 

Temperature Unit: Choose between Celsius and Fahrenheit. 

 

Child Lock: To prevent unwanted temperature adjustments, activate Child Lock to disable the touch controls of Eve Thermo. 

 

ID: Tapping ID will display Hi on the Eve Thermo in question. It’s really handy if you want to identify a particular Eve Thermo accessory.

 

Remove Accessory: This command lets you remove a particular Eve Thermo accessory from your HomeKit configuration. You may want to do this if you intend to relocate your accessory to a different home.

 

Assigned to (optional): If you have assigned Eve Thermo to an Eve Extend range extender, it will also appear here in the settings. 

No bridge or starter set required.

Eve Thermo works right out of the box, eliminating the need for additional accessories. Schedules are stored directly on the accessory itself, so they’re always executed without the involvement of any other devices. For automations (such as heating based on if you’re at home or away, or window detection in conjunction with Eve Door & Window), you’ll need a HomePod, HomePod mini or Apple TV as a home hub.

 

Increase the reach of your devices 

With a HomePod mini or the new Apple TV 4K in your home, your latest-generation Thread-enabled Eve Thermo can communicate over the Thread mesh network, reaching even the farthest corners of your abode. This happens automatically without you needing to configure anything. A Full Thread Device, such as Eve EnergyEve Light Switch or Eve Water Guard, can act as a router node and relay data packets from other Thread products, such as Eve Thermo. 

 

To view the structure of your Thread network and see where you can make improvements, simply go to the Settings area of the Eve app and tap Thread Network. Among other things, you’ll be able to tell which nodes your Thread devices use to communicate and whether you can further improve the stability and reach of your network and devices by adding one more Full Thread Device or moving one to a better location.

Learn here how to install Eve Thermo 

Smart Radiator Valve
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Requires iPhone or iPad with the latest version of iOS/iPadOS

 
HomeKit, supports Thread
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Wireless Contact Sensor
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Requires iOS/iPadOS 16.4 (or later) / Android™ 8.1 (or later), Matter controller / Thread Border Router

 
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487 Comments
Hello Michiel! Unfortunately Eve TRhermo does not support underfloor heatings, sorry. Best regards, Volker
Reply
Nov 24, 2020
Marc Benzen
Hi,

ich nutze zur Zeit Eve Door & Window Sensor mit den Thermostat. Ich würde nun gerne eine Regel einrichten das sobald das Fenster für Zeit X (als Beispiel 25 min) offen ist, eine automatisch Nachricht auf mein Handy geht (z.B. falls man vergessen hat das Fenster zu schließen) oder eine andere Aktion auslösbar wäre. Wird es solche eine Option geben? Momentan geht ja nur das sofort eine Nachricht geschickt wird sobald der Sensor ausgelöst wird (Offen oder Geschlossen).
Reply
Nov 22, 2020
Hallo Marc! Das erlaubt HomeKit leider nicht. Es gibt einige Kunden, die die App Kurzbefehle nutzen, um verzögerte Nachrichten zu bekommen. Viele Grüße, Volker
Reply
Nov 23, 2020
Uli
Hallo ich hätte gerne einen Alarm auf meinem iPhone von meinem Window door sensor, wenn das Fenster nach circa 20 Minuten immer noch offen steht.
Wie kann ich das herstellen?
Reply
Nov 21, 2020
Hallo Uli! Das bietet HomeKit leider nicht. Hier lassen sich nur Benachrichtigungen realisieren, sobald die Statusänderung eintritt, also das Fenster geöffnet wird. Es gibt Lösungen mithilfe der App Kurzbefehle von Apple, da müssten Sie in entsprechenden Facebook-Gruppen oder Blogs schauen. Ich wünsche noch einen schönen Sonntag, Volker
Reply
Nov 22, 2020
Olivier
Hi there,
None of the plastic adapters fits the thermostat of one of my radiator, any support you could suggest?
Thank you.
Reply
Nov 17, 2020
Hello Olivier! Please check for the manufacturers name on the old manual thermostat. You may then check for an adapter [your thermostat name] to M30x1,5. If you have any problems here, please contact me direct at [email protected]. Best regards, Volker
Reply
Nov 18, 2020
Nisse
The water temperature in my heating system varies quite a lot. During the day it is usually about 45 degrees Celsius and in the evening and at night 60 degrees. Will this confuse the Thermo?
Reply
Nov 14, 2020
Hello Nisse!
This will lead to more work (opening and closing the valve) but won't confuse Eve Thermo. Best regards, Volker
Reply
Nov 14, 2020
Roland
Hallo,
ich finde nirgends Informationen zu der Reichweite der Bluetooth Low Energy des Eve Thermo, wobei das eine entscheidende Information wäre.
Meine Wohnung hat gut 100 qm, 3 Räume, jeder Raum mit separatem Zugang vom Flur. Die Apple Steuerzentrale (Apple TV, HomePod) wäre in einem der 3 Räume.
Danke & Gruß, Roland
Reply
Nov 11, 2020
Hallo Roland!
Die Reichweite liegt bei etwa 8-10 Metern ohne störende Wände. Zumindest die Eve Thermo in der Nähe der Steuerzentralen sollten immer und von überall erreichbar sein.
Falls es sich um neue Eve Thermo (2020) handelt, sollte es in absehbarer Zeit aber auch eine Lösung über Thread geben (https://www.evehome.com/de/blog/homekit-ueber-thread), die dann aber einen HomePod mini im Zuhause voraus setzt. Viele Grüße, Volker
Reply
Nov 12, 2020
Jozo
Hi

Is it possible to pair 2 pcs of Eve door& window with one Eve Thermo ? So if I open the window or the door heating will be stopped and it will start only if both are closed?

Thx
Reply
Nov 7, 2020
Hello Jozo! Yes, this is possible in the app Eve. I wish you a great start into the week, Volker
Reply
Nov 9, 2020
Pierre
Hinweis bzgl. Fenster-Erkennung mit Eve Door & Window: Automatisches Ausschalten und Wiedereinschalten der Heizung geht, wie im Artikel oben beschrieben, nur mit einer Steuerzentrale.

Man darf sich dabei nicht von der Eve App verwirren lassen. Dort steht in den Geräteeinstellungen unter „Fenster-Erkennung“ nämlich nicht, dass eine Steuerzentrale dafür notwendig ist. Dies suggeriert, dass die Geräte selbstständig miteinander kommunizieren können. Es geht aber nicht richtig 😕 Ohne Steuerzentrale geht die Heizung nicht wieder an, wenn das Fenster geschlossen wird.
Ans Entwicklungsteam: Vielleicht lässt sich der Hinweis in der App ergänzen, damit es dort noch deutlicher erläutert wird?
Reply
Nov 1, 2020
Hallo Pierre!
Ich reiche die Bitte gern weiter. Die Fenstererkennung ist in der Tat eine Automation/REgel, eine Steuerzentrale ais also voraus gesetzt. Viele Grüße, Volker
Reply
Nov 2, 2020
Hallo, zum Thema Fenstererkennung hätte ich auch eine Frage...kann ich irgendwie einstellen, dass die Heizung nach dem Öffnen zB der Haustür erst nach x Minuten pausiert? Die Haustür wird ja schon mal häufiger nur kurz geöffnet, da muss dass Ventil des Thermo nicht sofort schließen, sondern nur, wenn die Tür länger aufbleibt (Batterien!).
Reply
Nov 8, 2020
Hallo Richard! Leider erlaubt HomeKit keine Zeitverzögerungen hier, so können wir das leider auch nicht. Viele Grüße, Volker
Reply
Nov 9, 2020
Frank
Hi,

gerne würde ich Temperatur-Empfehlungen/Ratschläge für eine kleine Wohnung (65qm) und den dazugehörigen Räumen

Wohnzimmer
Schlafzimmer
Badezimmer

erhalten, damit die Heizkörper nicht sinnlos bollern wie bekloppt und massig Energie verbrauchen. Sicher ist das immer ein individuelle Angelegenheit, da jeder ein subjektives Wärme-Empfinden hat. Trotzdem könnte es mir als Orientierung helfen. Schließlich macht es wenig Sinn die Heizungen bspw. zu tief runterzufahren, während sie dann mehr Energie als nötig aufwenden, um die gewünschte Soll-Temperatur zu erreichen.

Daher die Zusatzfrage: Spart es Energie, das Thermostat in der Nacht deutlich runterzufahren und tagsüber (zu den gewünschten Zeiten) hochzufahren? Oder ist eher eine konstante Regelung sinnvoll, bei der max. 2-3 Grad Unterscheid zwischen Tag und Nacht vorliegen? Ich höre und lese dazu viele Meinungen. Viele sagen, dass eine große Temperaturdifferenz sowohl massiv Energie kostet und zudem Schimmel fördern kann. Wenn bspw. mein Wohnzimmer von 23 tagsüber auf 16 in der Nacht um ganze 7 Grad schwankt, entsteht Kondensationsfeuchtigkeit. Vor allem hinter Möbeln an den Wänden. Und dadurch entsteht eben Schimmel. Andererseits ist ja genau dieses Auf/Ab das Sinnvolle an den Geräten, die Temperatur dann und dort runterzufahren, wo sie zu dem Zeitpunkt nicht benötigt wird.

Vielen Dank für den Rat
Reply
Oct 28, 2020
Hallo Frank!
Ich würde grundsätzlich mit der Funktion Heizplan arbeiten in Eve. Das klappt wunderbar. Hier ist eine Wunschtemparatur zu wählen und eine Eco-Temperatur, dazu die Zeiten, wann welche genutzt wird. Ein Beispiel wäre das Badezimmer von 7:00-8:00 Uhr auf 23 Grad, dann am Tag auf 16-18 am Abend wieder warm.
Grundsätzlich und das gilt auch für manuelles heizen: Eine Heizung auszuschalten, mach keinen Sinn. Kühlt die Wohnung dann komplett aus, wird mehr Energie benötigt, will man es warm haben.
Die genauen Werte sind sehr viel auch persönliches Empfinden. Bei mir ist es auf 22 Grad gestellt, bin ich in dem Raum und auf 18, bin ich nicht da.
Ich hoffe, das hilft Dir weiter, viele Grüße, Volker
Reply
Oct 28, 2020
Hi Volker,

danke für die Rückmeldung. Die Funktion Heizplan in Eve ist mir selbstverständlich bekannt und wird auch entsprechend für die jeweiligen Räume individuell genutzt. Meine Frage zielte mehr darauf ab

welche Unterschiede zwischen Wunschtemparatur und Eco-Temperatur sind zu empfehlen? Sprich dürfen die Gaps auch mal 4,5,6 Grad betragen oder ist das eher kontraproduktiv, weil die Heizung viel mehr von Eco zu Wunsch an Energie aufbringen muss, als man durch das Absenken einspart? Ich teste bspw. gerade das Schlafzimmer, bei ich morgens für 1 1/2 Std. alles mit etwas Vorlauf vor dem tatsächlichen Aufstehen auf 22 Grad fahren lasse, während ansonsten alles tagsüber als auch über Nacht auf 16 Grad runterfährt. Too much? Besser so etwas wie 21 und 18 Grad, sprich 3 anstelle 6 Grad Unterschied?

Grüße, Frank
Reply
Oct 28, 2020
Hallo Frank!
Ich heize zum Beispiel das Schlafzimmer von 10:00 bis 20:00 auf 21 Grad, dann in der Nacht ist die Eco-Temperatur auf 16 Grad gesetzt. Das geht prima. Der Raum wird auch im Winter nicht kälter, als 18 Grad - Metwohnung mit anderen Parteien unter mir. So verhindere ich Heizen Nachts.
In anderen Räumen is es individuell ähnlich, der Unterschied zwischen Komfort- und Eco-Temperatur ist bei mir zwischen 3 und 4 Grad - seit Jahren. Ich hoffe, das hilft Dir, Volker
Reply
Oct 29, 2020
richard
Hi
I have my own boiler, that's regulated through one central wallmounted roomthermostat. How do I make Eve Thermo cooperate with that, as regardless of whether the radiator valves are open or close, the central thermostat will make the boiler boil or cool.
kind regards
Richard
Reply
Oct 25, 2020
Hello Richard!
Eve Thermo does not work with installations with a central room thermostat. Eve Thermos only works when hot water is available always. Best regards, have a great Sunday, Volker
Reply
Oct 25, 2020
Hi, if I may make a suggestion: set the central room controller to weather dependant control instead of room temperature control. You could program the central room controller to switch off the boiler completely during periods where eve thermos are all off. This way the pump is not running whole night. This way of controlling requires (smart) TRV’s trough the whole system or the rooms overheat.

Br henkjan
Reply
Oct 26, 2020
Also note for weather dependant control the system requires something like an open shunt or bypass circuit.
Reply
Oct 26, 2020
Hello Henkjan!
Whatever is done to the heater/room thermostat, Eve Thermo requires the availability of hot water all time during the heating season.
Best regards, Volker
Reply
Oct 27, 2020
Erik
It would be nice to have more flexibility by selecting multiple temeratures for an automation. E.g. During Night 18C, from 6:00-9:00 then 24C - from 9:00 - 19:00 them 20C - from 19:00-23:00 again 24C...
It would be cool if you could provide such an ease of setting multiple Temeratures ina future release.
Thanks
Erik
Reply
Oct 22, 2020
Hi Erik!
I will forward your request to the developers, thank you! Best regards, Volker
Reply
Oct 23, 2020
+1 for this request. I filed a similar request a couple of years ago. Unfortunately this does not seem to get considered :(
Reply
Oct 23, 2020
+1 I was surprised to realize that I can only schedule 2 different temperatures. It just didn't occur to me, that this would even be this limited.
Reply
Feb 9, 2021
Henkjan
Hi,

I installed 7 of these and it is real convenient. Also I think the ETRV’s from Eve look good compared to the competition. Happy with this purchase.

One small issue I have. The temperature values (both target and actual) do not refresh in the Home App, i have to open the Eve App and do a pull and refresh. Other people in the house get confused about the old values it shows. I do not experience this with other devices like eve door and window which push new values to the eco system.
What do I need to do to fix this?

Best Regards,
Henkjan
Reply
Oct 19, 2020
Hello Henkjan!
Eve, and all other 3rd party HomeKit-apps (Home.app is the only privileged one) are only clients using the HomeKit framework and its (public) capabilities. So a change in temperature or target temperature should be visible and updated in all HomeKit enabled apps at least upon opening the app where the sensors are all queried.
I don't know why Home does not show the actual data, sorry. Best regards, Volker
Reply
Oct 20, 2020
Hi Volker,

I do not think it is App related. When i open a door a new value appears in the Home App that was sent by Eve door and window. The same goes for hue bulbs, the bridge pushes new set values and they are updated in Eve and in Home. I would like Eve thermo to do the same. I see this as a firmware issue in Eve thermo. And it brings a lot of confusion in my family...

Best Regards,
Henkjan
Reply
Oct 20, 2020
Hi Henkjan!
It must be because you see it in the app Eve and both Eve and Home are using the same HomeKit framework. Best regards, Volker
Reply
Oct 21, 2020
Hi Volker,

Sorry for being a pain, but...
It does work fine with Eve door and window.
Why not with Eve thermo?

Best Regards
Reply
Oct 21, 2020
Hello Henkjan!
You're not a pain.
It is the app Home from Apple, I don't know why it does not update the values from Eve Thermo. As you can see Eve does and both apps rely on the same HomeKit framework.
Best regards, Volker
Reply
Oct 22, 2020
Hi Volker,

That is true. But it is also remarkable that eve door and window triggers an update in both Eve and Home App when the open/closed status changes. No need to do a refresh.
Did the team check why this is not happening for changes to eve thermo?

Best regards
Reply
Oct 22, 2020
Hi Henkjan,

interesting to read your issue. I've also bought a few Eve thermostats and 3 Door & Windows switches. Same issue you described. The Apple Home app often shows previous values, I've to open the EVE app which updates the states and reopen the Apple Home app. Then the values and states are correct. It affects the "on/off" state and temperature of the thermostats as well as the states "open/closed" of the switches. I can exclude problems range problems of the transmitters, Apple TV 4k is close to the devices.
Reply
Nov 11, 2020
Hi,

Exactly my problem indeed.
At first I also suspected range but as soon as I start Eve the values refresh without any problems. It just seems some devices push updates and some do not. Or they do and stuff does not go trough the homekit sdk for some reason.
I really hope this will be fixed.

Br henkjan
Reply
Nov 23, 2020
Good morning, Running Eve 5.2.1 on iOS 14.5.1 seems to work.
I do not know if it is fixed in the home App or the SDK but the Eve thermo values are being refreshed now, with the same firmware in Eve Thermo 👍🏻
Reply
May 10, 2021
Hello Henkjan! Thank you for letting us know. I wish you a great day, Volker
Reply
May 11, 2021
Sebastian Perschke
Hallo liebes EVE-Team, ich habe in meinem Haus 15 Thermostate verbaut. Alles funktioniert einwandfrei und lässt sich wirklich sehr einfach installieren. Insbesondere die Verbindung mit den EVE Door & Window sind eine tolle Ergänzung. Ich habe wenige Smart-Geräte im Haus, die so einfach und vor allem so zuverlässig funktionieren. Gratulation! Nun habe ich aber dennoch ein Problem mit einem Thermostat (2020-Version). Hier scheint der Motor nicht sauber zu funktionieren. Beim Einlegen der Batterien, springt der Motor nur kurz an und stoppt sofort wieder. Bei allen anderen Geräten läuft der Motor einmal komplett durch. Trotzdem versuchte ich das Thermostat zu installieren, aber auch hier bricht er bei der Kalibrierung ab und liefert eine Fehlermeldung (ERR). Auch ein mehrfacher Reset, sowie das Entfernen der Batterien hat leider nicht zum Erfolg geführt. Gibt es eine Möglichkeit den Motor selbständig zu justieren oder muss das Gerät ausgetauscht werden? Vielen Dank für eine schnelle Rückmeldung. /Sebastian
Reply
Oct 17, 2020
Hallo Sebastian!
Du hast bereits alles versucht, das gerät ist wohl leider defekt und muss beim Händler getauscht werden. Sollte natürlich nicht passieren, kommt aber leider mal vor.
Viele Grüße,
Volker
Reply
Oct 19, 2020
Kay
Hallo,

ich habe einen eve Room und ein eve Thermo im gleichen Raum.
Dadurch wird in der Apple Home app immer der Mittelwert beider Thermostate angezeigt, welcher nicht die Korrekte Temperatur darstellt, weil der Offsets nicht abgezogen wird. Gibt es eine Möglichkeit die Temperatur anzuzeigen mit Abzug des Offsets oder das nur die Temperatur des eve Room angezeigt wird?

Vielen Dank
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Oct 15, 2020
Hallo Kay!
Die Einstellung des Offset wird in die am Heizkörper gemessenen Temperatur nicht eingerechnet, sie ist zu vernachlässigen, da stark beeinflusst von baulichen Vorgaben des Heizkörpers.
Viele Grüße, Volker
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Oct 16, 2020
Herr Müller
Hi Volker,

ich habe eine Frage zu den Zeitplänen: wenn ich die Funktion mit dem Freie-Tage-Kalender nutzen möchte, wie werden diese im Kalender identifiziert? Einfach jeder Tag mit einem ganztägigen Ereignis?
Gerne würde ich das Feature so nutzen, dass ich immer die freien Tage für die nächste Woche eintrage (bzw Home Office Tage). Wie oft wird der Zeitplan auf dem Eve Thermo aktualisiert oder muss ich das manuell triggers?

Danke und viele Grüße
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Oct 15, 2020
Hallo Herr Müller! In der App Eve wählen Sie den Kalender in Einstellungen, der Ihre freien Tage beinhaltet. Ist hier ein ganztägiges Ereignis eingetragen, wird der Wochenende-Heizplan genutzt - das geht automatisch, ist der ganztägige Termin spätestens am Tag vor dem Ereignis eingetragen. Viele Grüße, Volker
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Oct 15, 2020
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