Instructions on withdrawal
of Eve Systems GmbH, Director Raimondo Salandra
Rotkreuzplatz 1, 80634 Munich
Commercial register of the Munich Local Court (Amtsgericht) HRB 108591
Phone no.: +49 89 1433390
Fax no.: +49 89 14333999
E-mail: [email protected]
Consumers shall be entitled to the statutory right of withdrawal in accordance with the instructions on withdrawal below. Entrepreneurs shall not be granted a voluntary right of withdrawal.
1. Right of withdrawal
You have the right to withdraw from this contract for the ordered goods within fourteen days without stating reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not a carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you shall inform us (Eve Systems GmbH, Rotkreuzplatz 1, 80634 Munich, Germany, [email protected], phone: +49 89 143339 0, fax: +49891433399) by a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached template withdrawal form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification regarding the exercise of the right of withdrawal before expiry of the withdrawal period.
2. Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you any payments we have received from you, including delivery costs (excluding any additional costs incurred because you have opted for a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal from this contract. In making this repayment, we shall use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you. However, you shall not be charged any costs as a result of this repayment. We may refuse to make repayment until we have received the returned goods or until you have provided proof that you have dispatched the goods, whichever is earlier.
You shall return or deliver the goods to Eve Systems GmbH, Rotkreuzplatz 1, 80634 München without undue delay and in any case no later than within fourteen days from the day on which you notify us of the withdrawal from this contract. The period is preserved if you send the goods prior to expiry of the period of fourteen days. You shall bear the direct costs of return shipment of the goods. You shall only be liable for any diminished value of the goods if the diminished value results from the handling of the goods in any other manner than that necessary to establish the nature, characteristics and functioning of the goods.
End of the withdrawal policy
3. Exclusion of the right of withdrawal
Unless otherwise specified, the right of withdrawal in accordance with Section 6 does not apply to distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, e.g. Eve Blinds Collection (§ 312g paragraph 1 in connection with. § 312g paragraph 2, No. 1 German Civil Code (Bürgerliches Gesetzbuch – BGB).
Attachment
Template withdrawal form
(If you want to withdraw from the contract, please fill in this form and return it to [email protected].)
To Eve Systems GmbH
Rotkreuzplatz 1
80634 Munich
Phone no.: +49 89 1433390
Fax: +49 89 1433399
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
__________________________
Ordered on (*)/received on (*)
__________________________
Order number
__________________________
Name of consumer(s)
________________________
Address of consumer(s)
__________________________
Signature of consumer(s) (only for notification on paper)
__________________________
Date
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(*) Delete as appropriate.
