Getting started with Matter

How to upgrade your Eve device to Matter.

How to upgrade your Eve device to Matter. 

 
 

Welcome, Matter!

Matter, the new standard for smart home devices is here – and the first Eve devices are ready for you to upgrade! If you have purchased an Eve device in the past, and want to leverage Matter to use your Eve devices from an additional platform, you're eligible for a free firmware upgrade.

 

Upgrades are available for these Thread-enabled Eve devices:

  • Eve Energy (Australia, Europe, U.K., U.S. & Canada)
  • Eve Door & Window
  • Eve Motion
  • Eve MotionBlinds for Roller Blinds

How to upgrade your Eve device

System requirements

Make sure a Thread Border Router capable Home Hub like a HomePod (2nd gen.), HomePod mini or Apple TV 4K (2nd gen. / 3rd gen. 128 GB) is connected to your network, updated to version 16.4 (or later).

Update HomePod mini by choosing Home Settings > Software Update in Apple Home. On Apple TV, choose Settings > System > Software Updates and select Update Software.

    Upgrading the firmware on an Eve device to Matter requires an iPhone or iPad running iOS/iPadOS 16.4 (or later). 

    Go to Settings > General > Software Update to make sure your iPhone or iPad is up to date.

    Migrate from HomeKit to Matter

    Open the Eve app, go to Settings > Accessories and tap the device you would like to upgrade. Tap Upgrade to Matter. The Eve app will guide you through the upgrade and data migration processes.

    Please note: Once you've upgraded your device to Matter, you can't migrate it back to HomeKit.

     

    Upgrading to Matter is worthwhile if you want to control your Eve devices from an additional platform. This requires a Matter controller of this platform. If your household uses Apple devices exclusively, upgrading to Matter is optional, and your Eve devices' feature set or performance will remain unchanged.

    The overall process will take approximately 10 minutes to complete. Make sure to let the migration finish and do not interrupt it by disconnecting your Eve device from power.

    While upgrading, a Matter Setup Code will be generated. This code will completely replace the HomeKit setup code. It's the only way to add your Eve device if you ever reset it, and nobody but you has a copy. The Matter Setup Code will be automatically stored in the Eve app, and you can use AirDrop or Email to save it to a second device, save it to Photos or Files, or print it.

    Your favorite features – now on Matter

    Eve devices have offered and will continue to offer unique functionality on the Apple Home platform. When you decide to upgrade to Matter,  you'll continue to enjoy the seamless experience in the Eve and Apple Home apps that you've come to love – including custom features like autonomous schedules, child lock, or advanced automations. 

     

    What to look forward to

     

    Control your Eve devices using Siri, Apple Home and Eve. Enjoy advanced functionality like schedules and historical data in the Eve app.

    Use the SmartThings app on your Android phone or iPhone to control your Eve devices. Requires Matter Controller from SmartThings.

    Access Eve devices using your voice with Amazon Alexa or the Alexa app on your Android phone. 

    Access Eve devices using your voice with Google Assistant or the Google Home app on your Android phone. Requires Matter Controller from Google.

    After migration to Matter, I cannot add my device any more.
    How can I see if the upgrade process succeeded?
    After migration, I do not see energy consumption or event logs any longer.
    My Eve devices appear as "not responding" after a while, what to do?
    I don't have an iPhone or iPad. How do I upgrade my Eve devices?
    Which apps can I use to upgrade to Matter ?
    Why are HomePod (2nd gen.), HomePod mini or Apple TV 4K (2nd gen. / 3rd gen. 128 GB) required?
    Will my existing, non-Matter product receive a Matter upgrade, and if so, when ?
    When using Apple Home – can I combine Matter and HomeKit-enabled accessories in an automation or scene?
    How do I add a secondary Matter platform?
    Who should upgrade to Matter?
    Is there a disadvantage upgrading to Matter?
    Can I use Eve specific, custom functionality like energy monitoring or historical data on all platforms?

    Good to know