Shipping

 

Eve offers a shipping flat rate (Standard Shipping) for end-customers in Europe, based on Zones. Please see below to verify that your country is supported and which zone you belong to. Goods are sent by UPS.

 

Delivery Zone

Shipping Cost
Standard Normal

Shipping Cost
Standard Heavy

Country

Delivery Time

Zone 0

€ 3.90

€ 9.90

Germany

1-3 business day(s)

Zone 1

€ 6.90

€ 14.90

Austria, Belgium, Czech Republic, Denmark*, Finland, France*, Italy*, Luxemburg, Netherlands, Poland, Sweden, United Kingdom*

3-5 business day(s)

Zone 2

€ 9.90

€ 19.90

Greece, Ireland, Portugal, Spain*

5-8 business day(s)

Zone 3

€ 12.90

€ 22.90

Norway, Switzerland

3-5 business day(s)

 

* Some items cannot be delivered to certain regions due to international shipping weight restrictions. Kindly note that specifying a delivery address within a restricted region may void or modify your order, in which case you will not receive the item, nor be charged for it.

  • Standard Normal: Purchases <10kg.
  • Standard Heavy: Purchases  ≥10kg. 

Orders are fulfilled by our warehouse in Germany from Monday to Friday, excluding holidays. Orders received before 10:00 a.m. (CET/CEST) will be shipped the same day. Orders received after 10:00 a.m. (CET/CEST), on weekends, and on holidays will be shipped the next business day.

 

Duties and taxes are not reflected in our prices. UPS will charge the package recipient all applicable duties and taxes at the time of delivery. For information about duties and taxes, you may contact your local customs office. We cannot ship to post office (P.O.) boxes internationally.

 

For customers outside of Europe, please visit our website to find a dealer in your country.  

 

If you are unable to find a reseller that carries Eve products, please contact us: SalesEMEA@evehome.com.

 

Payment

 

The following payment types are generally accepted in our shop:

 

PayPal, PayPal Express

You will be forwarded to PayPal’s website when placing an order. To pay the invoice amount using PayPal you must either be a registered user or you’ll need to register first, verify your identity using your access credentials and confirm the payment instruction to us. Once you have submitted your order in our store, we will request PayPal to make the payment transaction.

PayPal will make the payment transaction automatically after your goods have been sent. Further information will be provided during the order process.

 

Terms & Conditions